Employees ask plain-language questions and get answers from your own benefits content, right where they’re reading. The Assistant can also walk them to a plan recommendation without leaving the chat.
How it works
The Assistant sits alongside your Benefit Guide and microsite and answers from your benefits content, so employees never lose their place.
A chat input travels with employees through the guide. Answers open in a side panel so the guide stays in view, and on mobile in a drawer that stays out of the way.
Responses come from your guide and benefits package, not the open internet, so employees get your plan details.
The Decision Tool runs step by step inside the conversation, saves progress and explains in plain language why a plan was recommended and how it compares.
Ask on the web inside a guide or microsite, or through Slack, Teams, SMS and email.
Benefit Guides
A guide explains the benefits. The Assistant answers the question in front of each employee, in the same place, so they never have to choose between reading and asking.
For HR and brokers
The Assistant takes the repeat questions and shows you what employees are asking.
Employees get an answer at 9pm during open enrollment, not the next business day.
Microsite analytics show the questions employees ask the Assistant, so you know what to clarify.
A side panel on desktop and a dedicated drawer on mobile that opens when the Assistant responds.
Learn, ask and get a plan recommendation in one conversation.
Who it’s for
Give every client an assistant that answers from their own plans, without adding work for your service team.
Repeat questions get answered in the guide, so your team can focus on the ones that need a person.
Ask the way they’d ask a coworker and get an answer about their own plans, any time.
Related features
The Assistant works across Brite. Explore the features it connects to.
Walk employees through enrollment page by page.
A year-round benefits hub with the Assistant front and center.
Plan recommendations that also run inside the Assistant.
See what employees open, read and click.
FAQ
An AI assistant that lives inside Brite Benefit Guides and microsites and answers employees’ benefits questions in plain language, using your own benefits content.
From the guide and benefits package you build in Brite. It’s designed to answer about your plans, not to pull from the open internet.
Yes. The Decision Tool runs inside the chat, step by step. It saves progress and ends with a plain-language explanation of why a plan was recommended and how it compares.
On the web inside guides and microsites, and through Slack, Teams, SMS and email.
Yes. Microsite analytics show the questions employees ask the Assistant, alongside traffic and top pages.
Book a demo and ask it about a real benefits package.
Book a demo